Effective Date:6^TH June 2025
Legal Entity: Ninja Business Ltd
Registered Office: 33 Robjohns Road, Chelmsford, CM1 3NX
Email: hello@ninjacoach.co.uk

1. Introduction

Ninja Business Ltd (“we”, “us”, or “our”) operates the website https://ninjacoach.co.uk and is committed to protecting the privacy and security of users and advertisers. This Privacy Policy outlines how we collect, use, and store your personal data in accordance with the UK GDPR, the Data Protection Act 2018, PECR, and applicable advertising platform policies including Google’s latest consent requirements.

2. What Data We Collect

We may collect the following categories of data:

• Contact Information: Name, email address, phone number, billing address
• Account Data: Username, password, listing details, and profile content
• Payment Data: Card and payment processor information (via Stripe or PayPal)
• Marketing & Communications Data: Preferences and tracking of interactions with emails and ads
• Technical Data: IP address, browser type, device identifiers, cookies, geolocation
• Usage Data: Page interactions, searches, ad clicks, and dashboard activity

3. How We Use Your Data

We use your data to:

• Provide services on the Ninja Coach platform (listing, events, payments)
• Process transactions and manage advertiser accounts
• Send confirmations, updates, and promotional emails
• Monitor user behaviour to improve user experience and platform performance
• Fulfil legal obligations and maintain platform security

4. Legal Basis for Processing

We process personal data on the following grounds:

• Consent: For marketing, newsletter subscriptions, and non-essential cookies
• Contract: To provide services you’ve registered or paid for
• Legal Obligation: For tax, fraud prevention, and compliance
• Legitimate Interest: To operate, grow, and market the business in ways that do not override your rights

5. Data Sharing and Storage

We may share data with:

• Payment Processors: Stripe, PayPal
• Analytics Services: Google Analytics, Meta Pixel
• Marketing Platforms: Google Ads, Meta Ads, Campaign Monitor
• IT & Hosting Providers: Website hosting, CRM (e.g. Go High Level)

All third-party providers are GDPR-compliant and data is stored securely within the UK or EEA where possible.

6. Google Ads & Consent Mode

We comply with Google’s latest consent mode requirements. We obtain user consent before collecting data for personalised ads or remarketing. Our cookie banner allows granular control and honouring of user preferences.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Rectify inaccuracies
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us at hello@ninjacoach.co.uk

8. Cookies

Our site uses essential, functional, analytical, and advertising cookies. You can manage your preferences via our cookie banner or browser settings. More detail is available in our [Cookie Policy].

9. Data Retention

We retain data only as long as necessary to fulfil the purposes outlined in this policy unless longer retention is required by law.

10. Contact & Complaints

If you have concerns about your data, email us at hello@ninjacoach.co.uk or contact the ICO (Information Commissioner’s Office).